AutoZone in Cleveland is a leading retailer of automotive replacement parts and accessories. Customers report that the staff is very helpful and goes above and beyond, offering services like free battery charging and installing purchased items like wipers. In multiple instances, employees are noted for considering customers' time, efficiently checking them out even when busy to get them on their way. The staff assists in picking needed items in a nice, low price range. While there can be occasional errors in part selection, the service in correcting this is efficient, with easy returns, exchanges, and full refunds provided without issue. The overall experiences and transactions are positive, with staff ensuring proper installation and helping customers get the right parts for their cars.
Alexis is the top! I came today to change my windshield wipers and my headlights. I never had to do it and from scratch, Alexis taught me! Thanks for your service! I hope you don't have any more problems, but I know where to go first! God bless you!
October 2024
I came for a battery just before AutoZone closed because my car had died. Alexis and Jamaine went above and beyond to ensure my new battery was properly installed. Much appreciated.
September 2024
They were helpful with knowing what I needed to purchase. The store was very clean.
