AutoZone in Cleveland is a leading retailer of automotive replacement parts and accessories. Customers report that the staff is very helpful and goes above and beyond, offering services like free battery charging and installing purchased items like wipers. In multiple instances, employees are noted for considering customers' time, efficiently checking them out even when busy to get them on their way. The staff assists in picking needed items in a nice, low price range. While there can be occasional errors in part selection, the service in correcting this is efficient, with easy returns, exchanges, and full refunds provided without issue. The overall experiences and transactions are positive, with staff ensuring proper installation and helping customers get the right parts for their cars.
These lost and scared kittens who couldn’t open our hood were tenderly assisted at the auto zone when you’re here you’re family when you’re in the zone auto zone
December 2025
I chose another store right down the road at first due to some of the recent bad reviews here, but after a terrible experience there, I came here. I received fast service, and the person installed my new battery quickly with a good attitude. The price was about the same as the other place. No complaints!
November 2025
Mathew Rodriguez is a top g. Got both my part held at another store because he couldn't supply it at his. Excellent customer service skills. Give that man a Raise.
