AutoZone on West 117th Street in Cleveland is a leading retailer of auto parts and accessories. Reviews highlight staff who are amazing, super helpful, very patient, and courteous, with great customer service. Employees are noted for fixing issues, helping to find and install parts, and not judging customers for a lack of knowledge. They provide fast service and do not rush customers out the door. This location successfully resolved a problem another could not, completing a bulb change quickly. Customers report a highly positive experience, stating they will return and give a 10/10 rating for the kind and helpful staff.
I appreciate the courteousness and prompt service from Auto Zone on 117th. Shout out to Terry who helped me with the latest issue on my car! Terry and Nathan are old school mechanics who know their way around all kinds of vehicles. I have a 2013 Scion IQ that gets fussy sometimes but I always get a straight answer about... read full comment
July 2026
Nathan was incredibly helpful today and I was impressed by the number of customers and employees who referred to him by name and called him “hard-working.”
July 2026
Absolutely elated with the service! I showed up 15 minutes before close needing a license plate bulb. Not only did Omar find the correct bulb asap but he came out and replaced them in the parking lot for me! He was knowledgeable, quick, and kind. Give that man a raise!
