Cricket Wireless Authorized Retailer is a long-standing business with many loyal customers who appreciate its affordable prices and friendly service. Customers have been with Cricket for many years, some over 20, and have found the staff to be helpful and willing to answer questions. The staff are often described as nice, friendly, and eager to assist, making the shopping experience positive for most. Several customers mention that the team members are knowledgeable about phones and cellular plans, and they enjoy good customer service, especially at this specific location. One customer shared a positive experience with a helpful young employee who took the time to teach about cellular service and helped find the right phone. Another praised the excellent service provided by two young women at the store. However, not all experiences were perfect. One customer had a frustrating visit, feeling the staff member was hard to read, appeared frustrated, and did not offer much help during the phone setup. They ended up doing everything themselves and expressed disappointment with the phone they purchased, especially since the staff member did not explain payment options or the phone’s features clearly. Overall, Cricket Wireless Authorized Retailer is known for good prices, helpful staff, and long-term customer loyalty. While most customers leave satisfied, there are occasional issues with service and communication. Still, the location remains a popular choice for those seeking affordable cellular plans and friendly assistance.
I've been with Cricket for a lot of years and the customer service is always top notch. Thank you guys!!
October 2025
I appreciated the kindness & professionalism of Ray (Rae?) who helped my 83 yr old mom transfer her wireless service to a newer phone. He was attentive, patient & personable. Cricket should be proud & grateful for this employee
October 2025
Rae helped me this evening because I had all these junk ads on my phone. He wasn't sure at first but was very consistent stuck to it and finally got it back to a normal phone. I am very grateful for him. He represents your company well. Kudos to him.