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“I got a great deal on the phone and tablet I bought. If ever I have any issue I always go there guy there help me every single time .place is clean and very patient service very helpful..”
“Been coming here for years! Always same gentleman I deal with! Highly knowledgeable about cellphones and answers all my questions and this time I was able to get a new phone for almost no money! Highly recommend”
“Love that phone store . I went there to get my new phone. I love the guy Sam he is wonderful on his job and I love his service and the phone.I will recommend everyone thank you Sam”
10AM - 7:30PM
9745 Lorain Ave, Cleveland
Electronics
“Lou did a great job helping me upgrade my service and phone he called customer service to see what perks I was qualified for and also explained services that would be best for me and my son so he’s made my switch good so far I would highly recommend his service”
“Great customer ? service ? outstanding Abe your my dog is ill always come back to u my G never seen better than him ? ? in the city of Cleveland u will always be 5 stars ?”
“Aladdin is great. We talked more like friends than a customer. We chatted for a while and I strongly suggest that that's the place to go. Thank you brother I greatly appreciate you!!!!!”
“Kirk has always had what we have needed for batteries at a good price. But their crew was always gruff and grumpy. However, in the last few visits, they have really turned around their attitudes and service.
We've always shopped here for batteries but now can do so without dreading our interactions!”
“BLUF - Very Satisfied & Very Informed
I placed back in December for a hard to find RAM kit (knowing that the rampocalypse is currently under way) as a PC builder. I knew it was going to be a long lead time because of the RAM shortage, and that this was going to be a special order with no known ETA for when the kit would arrive. Jordan (my sales manager) has been remarkable to entire way through the process. They kept me updated and informed of my order, been proactive in taking action to make my experience as painless as possible, and going above and beyond to reduce any delays or price increases in my product arriving to me. I am happy to say I received my RAM yesterday, months ahead of the ETAs of other orders I had out for the same product with other suppliers. I have been impressed with the process of working with Comp Source and Jordan specifically. He provided fast responses, and understanding of not only events in the supply chain but also in empathizing with me as a customer waiting for a product. As a result of this experience I look forward to working with Comp Source in the future as a very satisfied customer.”
“Empirical sound has been one of the most consistent place that I’ve experienced for sound in Cleveland. For the past 15 years they have come through every time we have rented equipment. Very helpful when you don’t actually know what you need. Most places seem to just want your money. Empirical Sound cares about the experience that you are having as a customer. They also really care about the experience your are trying to create for your audience.”
“On May 3rd My phone was stolen and I went to this store in a panic. The guy working there (I didn't get his name) was absolutely compassionate and helped me quickly and professionally. He went above and beyond for me, which I really appreciate.
Thank you!!”
“Went to this location this morning, and I believe his name was Zac. Anyway he was so helpful, kind and courteous. The store was exceptionally clean and organized. There was another young man there also, a worker but I didn’t recall his name. He was nice as well. Thursday 08/26/26. @10:00 am.”
“I've been with T-Mobile for several years now, and I couldn't be happier with their service. From their lightning-fast 5G network to their responsive customer support, T-Mobile has consistently exceeded my expectations. Their plans are competitively priced and offer great value for money. I especially appreciate their commitment to innovation and keeping customers connected wherever they go. Highly recommended for anyone looking for reliable service and excellent coverage!”
“I searched online for a high-end sound system, and one company really stood out over everyone else. I contacted them, and from the first moment in speaking with them, I was so impressed with their knowledge, creativity, and customer service. I could already see why everyone raves about them. The amount of time, and patience they put into just designing the system is remarkable. Throughout the entire process, I was continually surprised, shocked, and beyond impressed, and just when you thought they could not surprise you more, they do! The level of communication far exceeds anything I have ever experienced in all the years of dealing with different companies. From start to finish, day and night, they were so personal, so down to earth, that you completely forget that you are even talking to a company. 110% best customer experience ever!”
“I’ve experienced beyond great service with Juan and manny today with my new purchase thank you Juan and manny for great kindness!! I will always recommend them!!”
“Overall we had a great experience with Wellman & Griffith. Steve was a pleasure to work with during the whole experience. From the choosing and purchasing of TVs and sound equipment, to the installation, everything was seamless. Would highly recommend!”
“My rep “MJ” was awesome. Attentive. He did what tech coach told me “only a corporate store can do.” Which was another 30 mins away. He handled my needs meticulously and made sure my phone was active on my way out. Thanks MJ, will be sending any sale that comes my way to you.”
“Amazing service! had trouble removing a line with customer service on the phone and the employee, Lexi, did an outstanding job at helping us handle this situation! This is my go-to metro from now on.”
“Professional and efficient. The rare occasion they didn't have the radio part I needed in stock, they were able to get it in quick. The cute little beige dog is a sweetheart.”
10AM - 8PM
5915 St Clair Ave., Cleveland
Electronics
“Really nice and awesome guy who works the store . I bought 3 iPhones there and all were great. Definitely will only use him and would also recommend him to friends and family. Also, he has a lot of deals on new IPhones and bundles for new phones and plans together. Definitely check it out! food is really, really good too.”
“Excellent customer service was provided by store manager Brendan. The shopping experience was awesome with his assistance. I highly recommend this t-mobile location”
“My service rep was "Q" and she is the best rep that has help me out of all the years I've been with Metro Pcs. She is very knowledgeable about all the products and services they offer. Even though customers were coming in she didn't rush the process she greeted the walk-ins and let them know she'd be right with them. She explained everything and informed me of my upgrades and deals for my account. This was my first time coming to this store so as long as "Q" is here I'll continue to come here!! Don't loose her she's definitely an asset to this company. Excellent job "Q" and thank you again.”
“They told me what they would do, how long it would take, and a cost estimate over the phone. They did what they said they would do, within the time frame specified, and within the cost estimate provided. I couldn't have asked for more.”
“While returning an item today, I experienced great customer service, patience and a peaceful atmosphere. I really appreciate the customer service. Thank you ?”
“Didn’t have what I wanted but the customer service was very nice would definitely recommend this place, they gave me a place to call and I got what I was lookin for a lil delay for a great price”
“Very nice and welcoming staff. When I mentioned I found a better deal at Walmart, they even tried to price match it. Way better than GameStop, who won’t price match or give any deals on games that are 4–5 years old. Great customer service and a much better experience overall!”
“Its a Metro store on Broadway, but given that, it's always clean, the people are always respectful, and its been there for years. I live on the west side now and I still prefer to go to this location over any of the hole in the wall shops by me.”
“I just stopped by the office to sort out a billing issue, and I was helped by a wonderful woman named Roxana J.
She assisted me with great kindness and patience, despite my limited English, and she managed to resolve my issue.
Please don’t hesitate to promote her if the opportunity arises, as she knows exactly how to handle customers.
I would have given her 10 stars if I could, just for her.
Thank you again, Roxana J, for your hospitality.
GEA.”
9:30AM - 7PM
1409 Golden Gate Blvd #344b, Cleveland
Electronics
“Great Costco food court as always. Service is fast and food is great. Sometimes it gets crowded and there aren’t any available times but as long as you go outside of peak hours (weekend late mornings and early afternoons) you can usually get a table.”
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“My phone not working I went many store and no one help me then I came 13570 euclid store mo he call customer service and take access my account and fix all problems it take 30 minutes thank you mo”