CVS, a popular pharmacy and convenience store, has garnered mixed reviews from customers in the Cleveland area. While some praise the courteous and hardworking staff, particularly at the front of the store, others have encountered issues with products being locked up, requiring assistance from associates. The pharmacy service is generally praised for its efficiency and excellent customer service, with customers reporting quick and easy transactions. However, one customer had a disappointing experience, finding the store understaffed and unable to locate the desired product, which was later discovered to be tampered with. Despite these occasional challenges, CVS is described as a typical pharmacy offering a wide range of products at reasonable prices, catering to the needs of the local community.
The two ladies that work at the front during the day are so kind and so helpful. Thank you for being the only drug store in downtown Cleveland!
January 2026
Store was clean well stocked customer service was excellent help me fine what I need 🙂 would definitely recommend
June 2025
Pharmacy closed atleast 15min early today. Kinda ridiculous for a medical establishment to close early when people need their medications. If the closing time is 5 o'clock on Saturday then you close at 5 o'clock. I left work early to get my meds to find out they're closed.
