EQ Technologies is a business known for its friendly and knowledgeable customer service. Customers appreciate the personalized attention and clear communication from staff, especially during complex setups and technical issues. One reviewer highlighted the staff member's honesty, upfront advice, and fair prices, along with the willingness to spend hours programming and testing equipment to ensure everything works perfectly. Another customer praised the quick response to problems, with solutions provided promptly and successfully. The company also offers detailed guidance, including in-home assistance and follow-up support, making them suitable for those new to home theater systems. They help customers choose the right products and assist with installation, ensuring satisfaction. Additionally, the staff’s willingness to fix issues like internet problems at no extra charge demonstrates a high level of customer care. Overall, EQ Technologies provides reliable, attentive service to help customers set up and optimize their audio and visual equipment.
I arrived and explained my problem to Mike, he immediately told me what I needed to do and ordered my parts, the next day I installed them and still had problems, went back in and received more info and went ho.e and applied the info. EVERYTHING WORKS AS PROMISED. Thank you for your time and service. I am extremely pleased.
August 2024
Excellent service. Very happy with my sound system.
June 2024
Super friendly, knowledgeable, and continued customer service. Mike was amazing in helping direct me in updating my stereo reciever. Helped me decide on what I wanted, and helped me every step of the way to hook it to my TV and get a subwoofer also hooked up.