Customer service is very understanding helpful if they can’t help they will ask to sure what your needs are Met and that your experience with the professional staff is uphold it was the firefighters community credit union at all times I have been with the firefighters credit for over 40 years and I will remain hey customer... read full comment
March 2021
After all the branch manager did for me today, jumping through hoops to assist me in a major business purchase, I have to give acknowledgment where it’s due. Thank you very much for your assistance!
April 2019
I have always had a great customer service experience with FFCCU. Staff members are knowledgeable, professional and considerate. The atmosphere at the Downtown location is warm, welcoming and professional as well.
At Firefighters Community Credit Union, we're not just for firefighters! We're a financial cooperative open to anyone who lives, works, worships, or attends school in Cuyahoga, Geauga, Lake, Lorain, Medina, Portage, and Summit counties. We provide financial services such as home mortgages, car loans, recreational vehicle loans, personal loans, Visa credit cards, and more. As a non-profit financial co-op, our members enjoy the best rates and low fees. We provide all the products and services a big bank can provide, but better. We are people, helping people.