Goodwill Industries of Greater Cleveland & East Central Ohio

Thrift Stores
Hours: Goodwill Industries of Greater Cleveland & East Central Ohio has served the Northeast Ohio community for over 100 years through its network of 23 stores. The organization uses proceeds from donations and sales to support a wide range of community services, including employment programs for people with disabilities, family strengthening services, and rape crisis programs. Customers appreciate the cleanliness and organization of the stores, with many noting that staff members are friendly, helpful, and often go the extra mile to keep the stores welcoming. One employee is frequently praised for her hard work and dedication to maintaining a tidy and friendly environment. Shoppers enjoy browsing a variety of items, including furniture, home goods, and collectibles like milk glass, often finding good deals. However, some customers have expressed concerns about the pricing, feeling that prices have become too high for used goods, with some items costing more than comparable new items elsewhere. Customers also mention the store policies, such as the discontinued use of color tags in some locations, which has led to mixed opinions. Despite these concerns, many appreciate the organization's efforts to improve store conditions and introduce systems like points-based discounts, which help make shopping more affordable. Overall, the stores are considered a great place for thrifting, supporting community services, and finding unique items, with friendly staff playing a key role in creating a positive shopping experience.

• 0.23 miles

  

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1. Middleburg Heights, Ohio