Huntington Bank is highly praised for its excellent customer service and friendly atmosphere. Reviewers highlight the helpfulness of staff members like Ronald, Cody, and Darius, who go above and beyond to assist customers with various banking needs. The branch is noted for its clean and quiet environment, making it a pleasant place for neighborhood banking. Many customers appreciate the courteous and friendly tellers, reflecting a strong community feel. While some may experience a wait, the overall service is described as great, with successful resolutions to issues, such as mobile app problems. The bank also offers small treats like suckers, adding a nice touch to the customer experience. Overall, Huntington Bank is regarded as a reliable and supportive banking option.
One of the atm machines is always out of order. Or if both are working then only one will take deposits because it always says deposit are out of service Very frustrating.
October 2025
Derek was exceptionally amazing; his customer service skills are outstanding and very personable. I had an issue with my account and he was able to give me great advice on how to avoid these situations from happening. I typically go to the branch on 260th but this is now my home branch. Thank you Derek!
October 2025
The female teller needs to learn how to exercise a bit more customer courteousy. You don't just tell a customer what to do regarding their account. You ask them politely if this is something you want to do and say please and/or thank you afterwards.
