Jackson Hewitt Tax Service in Cleveland provides expert tax preparation and low-cost solutions. Their professional tax preparers offer year-round support, handling federal and state returns with a focus on securing the Biggest Refund, Guaranteed, backed by a Lifetime Accuracy Guarantee. Reviews highlight exceptionally kind, patient, and helpful employees who take time to answer questions, verify information carefully, and explain each step without judgment. Customers report very good service from sweet, caring, and friendly staff who make them feel comfortable. The location offers in-person help at 4235 Fulton Road and encourages calling for availability or to learn about filing options.
I tried getting my taxes done the day before on 4-15. I procrastinated, my fault, but when i went in, nobody was there to help me. I went in on the 16th & Junita hepled me. She was great, & I was given $95 off, which I really appreciated. I will be back next year, but I'll come in in March, lol. Thanks. 4 stars-
April 2026
Always a good experience at the Fulton st location!!!
April 2026
She was very professional, seemed efficient, got me a very reasonable discount. I will return to her next year if she is there.