Lorain Furniture and Appliance is highly praised for its excellent service and helpful staff, especially Eugene. Customers appreciate that there is no sales pressure, and the team is willing to assist with finding appliances that fit small apartments and budgets. The delivery service is efficient, with one flat rate and timely delivery within the promised time window. Many reviews highlight Eugene’s dedication, going beyond typical service by diagnosing appliance issues and helping find parts, even on eBay when parts are discontinued. Customers have successfully fixed their appliances using the parts and easy-to-follow videos provided by the business. The store offers affordable appliances and fast turnaround times, making it a reliable choice for those needing quick solutions. Customers also value the ability to repair appliances themselves with the help of the parts and guidance available. Overall, Lorain Furniture and Appliance is known for its fast, efficient, and affordable service, with a reputation for fixing older appliances that others cannot repair. Eugene’s customer care and the store’s commitment to helping customers save money and time make it a highly recommended business.
Very friendly and had just what I needed and not very high on price
March 2024
A+ service, I ordered the kit and followed the youtube instructions to fixing our LG front load washer for error code LE.
March 2024
My partner and I need affordable appliances quickly as we closed on out house sooner than expected. We stopped by Lorain Furniture and found a great deal and great service. Hands down the best experience we have had in a very long time. The delivery was quick and everything works great!