Metro by T-Mobile at 9745 Lorain Ave offers great prepaid plans with unlimited talk, text, and data, along with 5G phones from Apple, Samsung, and OnePlus. Customers appreciate the friendly staff, especially Lou, who is known for his honesty and helpfulness. He has helped customers find the best deals, upgrade phones, and get accessories at affordable prices. Many mention that Lou and the team are quick, caring, and trustworthy, providing excellent service for families and individuals alike. Regular visitors praise the store for its great deals, personalized assistance, and long-term loyalty. Overall, the store is highly recommended for anyone looking for quality phones and friendly service.
Lou was such a godsend... He was fast efficient friendly was going through loops to try to help me while customer service was failing me. Go to them for honest straight to the point help!! Will definitely be going in store for all my future transactions
January 2026
Went in to purchase a phone today Lou was great to work with very fast and very courteous and gave me a great deal. Thanks, Lou.
January 2026
They were able to fix my screen and save my phone with all of my stuff in it. Good people
