Metro by T-Mobile on Fulton Rd in Cleveland is praised for its excellent customer service, especially by a staff member named Frank. Customers appreciate Frank's professionalism, patience, and helpful attitude, which made their experiences quick and positive. The store is described as clean and spacious, creating a comfortable environment. Many customers mention that Frank took the time to answer questions, help them find the best phone and plan within their budget, and provided great support. Overall, the store is highly recommended for friendly service and a welcoming atmosphere, making it a preferred choice for those needing assistance with phones and plans.
The customer service was excellent and it is one of the best locations ever. They also handled my phone pretty well.
June 2024
One of the best customer service in town go see frank on Fulton Rd Cleveland Thank you for your help frank my is working now
January 2024
I love this metro pcs especially frank he was very nice to me and my four year old son the place is clean and spacious he got me in and out so quick and he was so patient with all my questions and showing me how everything works thank you so much
