Metro by T-Mobile at 4180 Pearl Rd offers unbeatable prepaid plans and 5G phones from top brands. The friendly staff, especially Manny, provide exceptional customer service. They guide customers through the best prepaid plans with unlimited talk, text, and data. Manny's outstanding support and positive attitude have made a profound impact, transforming stressful situations into seamless transitions. Customers praise Manny's professionalism, expertise, and dedication in addressing inquiries and resolving concerns. He has gone above and beyond, even removing a virus from a customer's phone. Manny's exceptional service has restored customers' faith in the industry, and he is highly recommended by the community. Call (216) 739-1111 or visit the store today for reliable service and unbeatable deals.
Amazing service! had trouble removing a line with customer service on the phone and the employee, Lexi, did an outstanding job at helping us handle this situation! This is my go-to metro from now on.
February 2026
Very helpful , very nice patient Good customer service
January 2026
Manny is the perfect young man for this job. He literally took care of me with patience and very polite. I left the store with a smile he made my day. He took care of me 💯 he deserves a raise 💞 God bless him.
