Metro by T-Mobile in Cleveland receives high praise for its friendly and professional staff. Customers commend employees like Amanda, Maggie, and Ali for their exceptional customer service, knowledge, and willingness to go above and beyond. The team is described as friendly, informative, and down to earth, making the experience pleasant and stress-free. Customers appreciate the helpfulness in transferring lines, purchasing tablets, and fixing phone issues without unnecessary upselling. Overall, the store offers a welcoming environment with staff who genuinely enjoy helping customers.
The young lady don't remember her name helped me without hesitation unlike all the other stores I went to
June 2024
Maggie gave quality customer service! Beat Boost by $200 for what I needed. I will be back!
May 2024
Came here to transfer a line and purchase a tablet. Amanda took exceptional care of us! Went above and beyond to help us out and was such a pleasure to talk to. Super informative!
