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“Aaron and AMCO lending were great! He was there every step of the way and was always available to talk or help us work through something. Very positive experience. Easy, Caring and Confident!!!”
“Dolores Walter and her team expedited my loan quickly and efficiently! My family and I have used Dolores and American Midwest several times because of her professional, personable and knowledgeable qualities! I would highly recommend her and American Midwest to anyone!”
“I can’t imagine having a better experience with a mortgage loan officer. As a first time homebuyer, Tara was a pleasure to work with: she was incredibly patient, helpful, and responsive as my wife and I navigated this process. Most other loan officers I initially spoke with were pushy and used sales tactics on me, whereas Tara was genuine, friendly, and took extra time to make sure we understood and were comfortable with everything involved in the transaction. Tara also never made me feel rushed while speaking on the phone and responded to texts and emails at all hours of the day, even when it was not urgent. I feel as though the level of service Tara provided was far beyond what I expected from a loan officers and I look forward to working with her on my future mortgage needs.”
“He handled everything for us and kept us informed throughout the whole process. We ran into some difficulty on one of the electronic signatures and he followed up with technical support to make sure the signed document was on file. We will mention our loan officer and CrossCountry Mortgage to anyone that is looking for a new loan. We usually avoid refinancing because of the hassles, but there were absolutely no hassles in this process.
Linda and Rick Ludwig”
“Sharon is always readily available to answer any questions you have and makes the mortgage process easy! This was our first home purchase and it gave us peace of mind knowing we could contact Sharon anytime with questions and receive a quick response!”
Open 24 hours
100 Public Square, Cleveland
Mortgage Lenders
“Fantastic experience working with Brent. He's very knowledgable and professional. As a first time home buyer, I had lots of questions and zero knowledge of the process. He was able to answer all my questions and concerns, while also being highly responsive. I'd recommend Brent above anyone else.”
“Brian's team was great! Very quick at responding to questions and answering e mails. As a first time home buyer I would recommend Brian to family and friends.”
“Absolutely outstanding service. This was one of the best transactions I’ve ever had with Navy Federal, and it far exceeds customer service over the phone. From management to the tellers, everyone was professional, attentive, and on point.
What really impressed me was seeing the manager actively helping on the floor, even while supporting staff members who were in training. Despite that, the service was still smooth, efficient, and superb.
Two thumbs up ??. This location truly sets the standard for excellent customer service.”
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“I've used Rick as my lender two times now and he has been wonderful both times. He is very thorough and communicates well. He is also client-driven and helps find the best price and the best loan to fit the client's situation. I will definitely use him again in the future. Thank you!”