PSE Credit Union is a local credit union that offers personalized banking services to its customers. Despite being a smaller institution compared to larger national banks, the credit union is known for its friendly and helpful staff who prioritize the individual needs of each customer. While the credit union's online banking platform may not be as advanced as some larger banks, it still provides essential features like easy online payments and account management. Customers who value personal attention and competitive rates, especially for auto loans, have found PSE Credit Union to be a great choice. The credit union's loan department, led by the highly praised employee Jeff, is particularly noteworthy for its efficient and professional service. Customers have reported positive experiences working with the loan team to secure financing, with the staff going the extra mile to ensure a smooth process. However, some customers have faced challenges with the credit union's technology, such as difficulty setting up online accounts or managing recurring payments. The credit union's older systems may not provide the same level of convenience as larger banks, but the trade-off is the personalized attention and lower rates that customers appreciate. Overall, PSE Credit Union is a reliable and customer-focused financial institution that caters well to those seeking a more personalized banking experience, especially for auto loans and other financial needs.
PSE acquired my previous credit union and after 26 years I am still happy with the service as I was 26 years ago.
April 2026
Plenty parking with several handicapped spaces. Normally less than 5 minutes in line. Rarely have same counter person. Often new faces and never know who you are.
March 2026
I consistently maintain a professional and courteous demeanor during every call. As someone who works in management, I fully understand the importance of professionalism in all interactions. I respectfully expect the same level of professionalism in return. That is all. Thank you.
