PSE Credit Union is a local credit union that offers personalized banking services to its customers. Despite being a smaller institution compared to larger national banks, the credit union is known for its friendly and helpful staff who prioritize the individual needs of each customer. While the credit union's online banking platform may not be as advanced as some larger banks, it still provides essential features like easy online payments and account management. Customers who value personal attention and competitive rates, especially for auto loans, have found PSE Credit Union to be a great choice. The credit union's loan department, led by the highly praised employee Jeff, is particularly noteworthy for its efficient and professional service. Customers have reported positive experiences working with the loan team to secure financing, with the staff going the extra mile to ensure a smooth process. However, some customers have faced challenges with the credit union's technology, such as difficulty setting up online accounts or managing recurring payments. The credit union's older systems may not provide the same level of convenience as larger banks, but the trade-off is the personalized attention and lower rates that customers appreciate. Overall, PSE Credit Union is a reliable and customer-focused financial institution that caters well to those seeking a more personalized banking experience, especially for auto loans and other financial needs.
They are customers service. They are great with people
December 2023
Individual attention for the needs of the customer.Specialized time for customers needs, and this may cause a delay in getting through, yet you know that you are important, no matter the issue, so every customer is their priority.It's an old fashioned one to one banking instituon. You're not just a number.?
April 2023
They do a good job and they work with you ! And the staff are very relaxed and communicate with you perfect.
