Staples in Cleveland is a Working and Learning Store providing printing, shipping, technology, and recycling services for small businesses, remote workers, and students. Reviews note the staff is consistently friendly, professional, knowledgeable, and helpful. Specific praise is given to the print center team for being polite and running an efficient operation. However, customers report the store is often out of stock on key shipping items. There are also frequent mentions of being understaffed, leading to long waits at checkout as one person handles multiple services. Despite these inventory and staffing challenges, the customer service experiences are regularly described as great and enjoyable.
I was there on a Monday evening around 6:30pm. The store was quiet and calm. Very clean and organized. Helpful staff. I love office supply stores. It's right across the street from Home Depot too.
February 2026
The staff at the W 117th St, Cleveland, OH location were very helpful in fulfilling my order.
February 2026
Spacious and easy to find most things; sparsely staffed
