The Ohio Educational Credit Union (OHecu) is a full-service financial institution dedicated to understanding and meeting the unique needs of its members through a variety of products and services, guided by the philosophy of “People helping People.” Members appreciate helpful staff, with some praising specific agents for their professionalism and clear communication that made processes smooth and quick. However, experiences at different branches can vary; while some find the staff friendly and welcoming, others note that certain locations have unfriendly customer service, with a less positive atmosphere and demeanor from representatives. Overall, OHecu strives to provide reliable financial services, aiming to create positive experiences for its members.
Great service. Especially to those of us that prefer to operate in person! (as long as you get there before they close). I only wish they had another location available, Parma or Seven Hills area. Great place to establish credit!
January 2026
Very low interest rates. Poor customer service and staff was not helpful.
July 2024
So very helpful. Matt answered all my questions made me feel very confident about starting my new account. Cash app and chime not it no more need to build. Excited about new journey 😁
