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March 2024 by Alicia Sanchez
Terrible customer service worker got upset because I didn’t greet him with a “good morning “ I just addressed my issue that I had with my mail… he said my issue was my fault because I put so many address changed in the system …that’s why I’m not receiving mail ? then no longer wanted to speak to me and handed me off to his manager that took my information down and never called me back
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October 2023 by Ivette Alicea
I put bills in the mail box located at ridge road (Dave’s supermarket ) and the company never got the bills about one month ago I lost 140.00 of those bills ,,,
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June 2023 by Debra Montero
Even with a PO box I don't receive my pkgs or envelopes containing cards nope never get them this post office needs an internal investigation
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June 2023 by Tonya Loveridge
They don't even deserve one star. I had a package being sent through them from ebay and I never recieved it even though the tracking information said the carrier delivered it. Delivered it where?! It sure as hell wasn't to my address! When I contacted them all they had to say is that they were unable to locate the package. I would not suggest sending anything important through them.
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May 2023 by tina cassara
The staff is not rude. I have found them to go out of their way to help you. I have a PO box there and have many packages delivered to the post office. Just be polite, treat them with respect and you will get that in return.
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May 2023 by Melissa Hamed
I had two packages to be sent and the gentleman was very nice and helpful. The only weirdness was how officious they have to be. They have to ask the questions about liquids and other things that they can't mail or have to handle specifically. I answered no to it before he asked me, but he still had to ask me and wait for me to say no again. I found that odd. They used to have a customer parking lot and they have a sign up that says customer parking lot but you can't actually park there.
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April 2023 by Marilyn Stifel
I like this post office. It’s always been a good experience for me !! They are always helpful and I appreciate the people working there. I like my mail carrier at my home too.
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March 2023 by Shawn R.
It's ok it's a post office ...parking is terrible but you can't fault the post office it is an urban neighborhood after all ...went today ...the line was long and there was a mask required notice on the door ...I believe the state of ohio has lifted this already..post office is an outdated way of communicating it is a matter of time before we as consumers find other options where we are treated a little bit better instead of an inconvenience
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February 2023 by M B.
Always slowwwwwwww. These workers can't get fired much less reprimanded. They're slow rude unprofessional
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December 2022 by Sarah Masaad
I wish there is less than one star to give .. the hang up on me when I talk, what kind of service is this ?
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December 2022 by Ben G
Love this building and the staff was 100% helpful
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May 2022 by Twila Beginner acrylic Nails
I have went to this post office several times due to my carrier consistently putting my mail in the wrong box. I’ve had several pieces of mail and packages go missing after the Carrier puts my mail in my neighbors box. I’ve went to the post office and complained, I’ve called the USPS main line and complained. I’ve filed a theft report with Cleveland police. Absolutely nothing got done and I just had another package yesterday delivered to my neighbors box even though “ Side Door Unit 2 was written on the actual package itself. Like it’s just ridiculous at this point. The staff are indeed rude and I can’t even get my mail delivered to my correct address.
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April 2022 by CJ Walker
Terrible service Rude service.Avoid this p/o.... They are extremely Unprofessional...I witnessed the man behind the desk scarcasstacialy make fun off a disabled woman...Go elsewhere
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March 2022 by John Meador
I'm there on pretty much a daily basis and I feel everyone up there do there best to get you in and out and with a smile ,or a growl lol depending on trouble YOU give them must understand they are only human as well and for the mail carriers hands up guys and gals your the best out there with the snow the rain the prospect of gun fire your heros in my book stay safe and salute
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March 2022 by Emily G.
Edward, the guy who works up front - interacts with customers in a completely unprofessional and rude manner. Not sure how he still works here.
