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February 2024 by Annette Russo
So grateful to the Brooklyn "USPS" is staffed by best and friendliest employees at this location. I would like to thank Stephany and Ruby for their cheerful service I receive each time I visit to purchase stamps, mail out special packages, etc. Your friendliness makes my day and brings a smile always to me. The both of you are truly appreciated.Feeling thankful,AnnettePS: This particular branch in Brooklyn as did a complete turn around in customer service with having Staphany and Ruby working the front line.
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December 2023 by Karen Stanislaw
Mailed birthday cards no wait
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December 2023 by Melissa Erikson
The staff are fantastic. The line just kept getting longer during my visit and the people behind the counter never wavered in professionalism, positivity, and moving things along as fast as they could.One star less because the wait to ship something was about half an hour. It is NOT a reflection on quality of service or the staff working. This is obviously a lack of appropriate staffing during peak hours.
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December 2023 by Cecilia Loomis
Completely incompetent. Mail carriers are rude, lazy and speciest. Deliver mail to neighbors constantly. Always make excuses as they are an "auxiliary route" and don't have a consistent carrier...they have a horrible lack luster work ethic. They also hate dogs and label them for no good reason and refuse to deliver mail even if they are secured.
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December 2023 by John Schonher
Another old landmark that survived a half century , of my life .All postal needs are here . Sometimes long lines on weekends .
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July 2023 by Vicki Lebovitz
RUDE!!!!! I've asked several time to just leave my packages NO MATTER WHAT because my schedule doesn't allow me to get to the post office. I called today because I was never informed my package had arrived in JUNE!!!!! They found my package, I asked for it to be left and he said, "So when it get stolen you won't call us back" REALLY!!!!!
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May 2023 by Christopher Richmond
Horrible post office the mail carriers are incompetent delivering stuff to the wrong houses and when you call to complain they defend the mail carriers how hard is it to read an address
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May 2023 by Tasha R
Had to make many complaints about them not delivering my packages when I need them to. When I try to call the building it's like the lines are disconnected so I can never contact them and tell them I am unable to pick up the package that was suppose to be delivered.
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April 2023 by Ally Kell
ZERO stars. Had a passport appointment and showed up on the day and time for the appointment and was told the passport appointment could not be taken because the passport agent was not on staff. Was told that the Brooklyn library on Ridge would take my walk in but this was not the case because they take them by appointment only. Untrustworthy and unprofessional.
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February 2023 by S. Marb
Customer service is good. Seems under staffed. Makes for people to complain alot. Looks like staff can do only so much.
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December 2022 by nikki tjotjos
Lived at the same house for two years with an attached mail box just like most houses ...recently they've been just putting it on our cars important documents ...never had this issue until recently I miss our old delivery woman! Then I get a paper saying I'm in need of a new mail box ....what a joke
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December 2022 by Aman Aman
The costumer service (an old woman) was so rude, ignorant and having sense of discrimination. I never recommend this office that someone can use it.
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December 2022 by yoon Aman
The costumer service (an old woman) was so rude, ignorant and having sense of discrimination. I never recommend this office that someone can use it.
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December 2022 by helen saridakis
So many concerns with theft here. We had a check stolen right out of the mailbox. Now I turned in a package here that hasn’t updated at all and it should have by now. Constant worries using this post office. Anything important I drive to the next city to mail it. I don’t trust the employees here, or the management.
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December 2022 by Olivia Twist
This n is the worst post office ever. They hire people who can't read and throw the mail all in one box. Just shut this place down you all need to pay for me a po box. I'm calling consumer affairs this is ridiculous hire people who can read and understand English
