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August 2023 by GREG MAKOSKI
I’ve had my company account with Verizon for over 10 years and Bill Dyer is my guy. I live an hour away from his store, but I won’t do business with anyone else. The University Circle Verizon customer service is second to none. Thank you for always going above and beyond for me and my family! Go see Bill and Tori, you won’t regret it.
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July 2023 by Nancy Beard
My neighbors n I stopped at Verizon Uptown… Ray came over to assist n with us being on other side of 70, we needed his help. He was Cordial, knew what to do n was able to help with the problem.Thnk u! Even opened door for us to exit.N Beard n D BrownThnk u
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April 2023 by AJ Miner
I had a bill problem that no one could resolve, no Verizon employee in the many counties on the phone and in person. There was only one employee on the planet that could resolve my issue and that was Tori and helpful gang at this University Circle location.
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April 2023 by Janel Robinson
Parking is atrocious and I absolutely hate going to this location because of it. Outside of that, the reps are great and actually helpful.
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April 2023 by Fifth Promotion Entertainment Llc
You pay for 4 years of insurance an they don't have no location in the city of Cleveland to fix a Crack screen on your phone I mean the who Cleveland area ?
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January 2023 by keasha hemphill
Julie has the best customer service I have ever seen?. The team is incredible. 10 out of 10 highly recommend
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November 2022 by House Hunter
Store full of employees sitting around on their phones when customers walk in. Rep was no help at all. It was like pulling teeth to get general non-account specific info. I guess they only want college kid customers who they can take advantage of. Lol…I’ll buy online
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October 2022 by Robin Larson
Saturday morning and I was the only customer. Very nice staff and they answered all my questions. No complaints.
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September 2022 by Aaron Matti
I want to leave a review for the fantastic customer service I received from Tony and Randall yesterday. They both deserve the recognition as they went above and beyond. Thank you gentleman for being so polite and friendly.
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September 2022 by Lou Radivoyevitch
Big shout out to Randall and the rest of the team. Randall transferred all of my info from one phone to another phone I had. No new purchase, just excellent customer care with an existing client. Much appreciated and earned my loyalty.
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September 2022 by Asad Rauf
The team was so helpful they kept working on my issue personally until it was solved! So thankful! Tori in particular was great!
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July 2022 by Karen Kowalski
Had a great experience! All the staff were so informative and helpful. Switched everything over without a hitch, easy peasy for us?
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July 2022 by Denise Green
I am sending this review for my representative Randall who was very helpful and informative and rate him 5 stars from me
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July 2022 by Tommy Costales
The staff and service were excellent. I would recommend a visit.
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June 2022 by Em Hartman
I have been with Verizon literally as long as I have had a cell phone, for good reason. Service has always been excellent. Today, Tori was specifically excellent, as have several other employees at this one location. She was efficient, kind, and went above and beyond for me.
