Verizon offers a great shopping experience for customers seeking mobile phones, accessories, and internet services. The Cleveland store is praised for its helpful staff, who assist with everything from phone upgrades to connecting devices like hearing aids. Customers appreciate the great deals available, such as trading in old phones for new models. The team, including managers and sales representatives, ensures that all questions are answered and issues are resolved, making the long drive worthwhile. Business clients find exceptional support, with quick follow-ups for scheduling appointments. The store also provides convenient options for online orders, including same-day delivery where available. Overall, customers look forward to returning for future needs, confident in the service they receive.
Steven was amazing. We had a very unique situation and he took care of everything. He kept true to his word from our last visit. Highly recommend.
January 2026
My rep “MJ” was awesome. Attentive. He did what tech coach told me “only a corporate store can do.” Which was another 30 mins away. He handled my needs meticulously and made sure my phone was active on my way out. Thanks MJ, will be sending any sale that comes my way to you.
January 2026
I talked with Brandon and he was just awesome. Super chilled and got me and my friends setup with new lines. We had a ton of questions but Brandon handled everything perfectly and calmly. I really appreciate the service in this store.
