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“I went to Verizon to buy a new Apple Watch. Christian helped me and was nothing short of fantastic. He was kind, funny, and extremely helpful. Any time I need to go to Verizon in the future, I will be back at this location because of Christian!”
“I’d like to give a shout out to Hayden Bradley for his excellent customer service. He juggled a couple of customers with ease and professionalism. He is very knowledgeable along with being very friendly and patient with all of our questions. Thank you Hayden!!”
“This place is great, went in with an issue with my phone and they saved me some money on my bill and got me a new phone. Ask for Eugene if you have the chance because he's amazing.”
“Thank you to Jen, very nice an helpful with getting my dad a new phone and everything switched over from his old one! Amy wasn't there today but she usually is the one who takes care of me. Both very nice an helpful makes going in there less stressful. They both try to make it the cheapest they can as well. Thanks ladies ❤️.”
“I've been in Stan's awesome store several times over the years, and I am always amazed at how much audio gear and media he has packed into such a modest space. This place is a gem. I recently was looking for a particular vintage tuner and found he had exactly what I needed. We made a deal and I ended up purchasing the tuner and something else, in addition, while I was there. Old school, just the way I like it. Good dude. Two thumbs up!!”
10AM - 7PM
5132 Delhi Rd Ste A, Cincinnati
Electronics
“Best experience I have ever had at a cell phone store! Ever.My son and I went shopping for new phones and to have our old one repaired do to texting issues.The customer service rep help us pick out a new iphone for my son, my spouse, and repaired mine ??”
“Today I visited your store and these lovely people employees of yours were so kind to me their names are Al and tip they took very good care of calling the company to complain of my device that should have been on a recall and at the end of all of this nothing was satisfied by the company however these two gentlemen help me my replacing the phone backing it up and taking their time and we're gentle and kind and not only watch how they treated me but others as they entered their excellent employees you should be proud of them thank you Eleanor”
10AM - 8PM
6302 Harrison Ave Ste C, Cincinnati
Electronics
“Great service!!!!! My boyfriend went into get his new phone turned on and get his stuff switched over. His old phone was having so many issues even at the store.They did everything they could do. His old phone died so they tried to get it charged enough to get everything switched over and his phone was just being a pain. He got his new phone turned on,but unfortunately none of his stuff switched over(not due to them,they did everything they could to try to get it switched over) . They really went above and beyond for him. They even gave him a charger box(which we really needed)
Amara and Jason helped him.He said they were really cool people. They deserve 10 stars for having to deal with his old phone. Luckily they set things up so we can do a smart switch. I know how to switch things over from phone to phone so we are good.
Again 10 stars to Amara and Jason. If you have problems they will solve em. ? ?”
“Thank you Chris and Lora for going above and beyond to help us with the giant porch swing that we bought. (Floor model) that had to be disassembled. You guys are awesome.”
11AM - 7PM
2111 N Bend Rd, Hebron
Electronics
“Fantastic store! Very clean and welcoming environment! All employees are on the ball and ready to provide amazing service! I would highly recommend the Hebron, Kentucky T-Mobile over any other in the NKY area!”
“Always had great experiences with this place. The first company I was with took forever. I was buying supplies off Amazon out if my pocket to get them quicker. I get a shipment from ATI regularly with supplies.”
“The subs look and sound great. did amazing with the wiring hid very well and did not damage a thing. very good customer service car was done and ready to go within a few hours. very budget friendly cheapest place around and quality work!”
“Great service, above and beyond my expectations. Mike and another co-worker helped us transfer our data from our old phones to new ones (no charge), helped pack up our old phones for sending back to T-Mobile for recycling and did this all with warmth and humor. They were great! To show you how much I liked their service, this is the first Google review I've written for ANY company.”
“I just want to give a huge shoutout to the young lady who helped me file a claim for my phone today after Verizon wouldn’t let me trade it in. Thanks to you, my old iPhone 13 Pro Max is now a 15 Pro Max! You gave me the number to call my insurance company, and when I reached out, they didn’t have any more iPhone 13 Pro Max models in stock so they upgraded me to a brand-new iPhone 15 Pro Max for just $99. A fully paid off iPhone 15 Pro Max for $99! If it weren’t for you, I’d still be stuck with my damaged 13 Pro Max. Thank you so much! Also, I really appreciate your help with my charging port issue!”
“I've come here two or three times in the last month due to last minute holiday craziness. While I'm not always able to find things in stock, you can always order and pick up here. I think this just speaks to how busy this location can get. But I was very pleased with service at the returns and pick up desk. They are super quick at what they do. Not to mention friendly!”
7AM - 10PM
1100 Hansel Ave, Florence
Electronics
“My optician, Ben Lowery, was great as always. He is always helpful and knowledgeable in regards to frames as well as lens questions and advice. The stores inventory is consistently plentiful and always well kept and organized.”
8AM - 10PM
6150 Glenway Ave, Cincinnati
Electronics
“Went to the store on a Friday morning and the place was really cleaned up a big difference from how it usually is. You could actually find what you were looking for.”
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“Have been in this location a few times. Dale is my favorite he is friendly and knowledgeable and a problem solver. I will literally drive out of my way to come to this location and deal with dale before I pick one of the other 3 locations along my way. Sad but true if you are in need see dale”