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“I purchased a riding lawn mower. The sales person, Jim Novak was very helpful and knowable about the unit.
Home depot has a 90-day satisfaction return policy.
After using it a couple time, I determined that my lawn is too hilly for a riding mower. The mower worked fine it just didn't like mowing on the side of a hill.
I called Jim and told him of my decision to return it. He was very professional, respectful, there was no challenge to my decision.
Within a couple hours he came to my home and picked up the mower. He even saw to it that my credit card was credited for the purchase. I didn't even have to come into the store.
I'll be in the market for a new mower very soon and rest assured I will be getting it from Home Depot.
Great Customer service.
Thanksx”
“Amazing place with a wide variety of items and I have not once experienced something being out of stock. Awesome staff that went above and beyond to help me put a very heavy item in my car. The worker offered I didn't even have to ask. Great place and great staff. Thank you Tractor Supply in North Olmsted”
“Dave was very helpful today putting together a utility hose for my new utility tub. We were so pleased with his knowledge & creativity. Thanks again, Dave??”
“Generally I get all the help I need... but my last interaction, I had called for, and was told, they have snapdragons...poor guy was walking us everywhere to no avail. No help in the nursery, either.”
“Conner at Hardware was always a great help. With a few trips to Home Depot, he walked me through exactly what I needed. He shows great knowledge in the plumbing department and the whole store in general !”
“I always have a great experience at Tractor Supply... but, I would like to update everyone- including the employees. When promoting your credit cards to customers, understand that it is a hard credit pull (not a soft), and does show up on your report and does affect your score.”
“Jim Zupan In appliances was above reproach. I came in with my Mom as she was looking to replace all the kitchen appliances (fridge, oven, microwave, dishwasher) and Jim was beyond helpful. My mom really didn’t know what she needed and Jim was right there being incredibly helpful. He didn’t upsell or try to push anything on us. He was straightforward and very very knowledgeable and even told us about features we simply didn’t need. We decided to get all the appliances and actually waited a couple days till Jim was back as we only wanted to work with Jim. HIGHLY recommend!!! (As a bonus, he would laugh at my stupid dad jokes lol)”
“I can only say that I have shopped at many many many stores for one thing or another, my experience at the Strongsville Lowe’s with the young lady Danny was one for the ages. She was the most kind understanding and professional person I’ve ever met at any of those type of stores, kudos to you Lowe’s for hanging onto someone that professional and capable of making me smile specially right when they opened up, she’s in the paint department. She is incredible.”
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
“I am a 79 year old man who carries oxygen and walks with a cane. I have shopped at your Columbia Station, North Olmsted, and Lorain locations. In all three stores I was asked and given help from purchase to the trunk of my car. Wonderful people! They asked me if I could use help. I didn't have to ask them. In my opinion Tractor Supply is a wonderful organization that hires the best people from management on down. Thank you, Tim Greene”