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“Always have a good time at Home Depot I did have an issue the other day but through customer support and online and talking to all the managers I was able to resolve it and actually get me a free tool”
“I cannot recommend this place enough. They have been so on top of it, they have an amazing selection, their customer service is wonderful and their support staff is phenomenal. Cannot recommend using this place enough. Has made this process so easy”
“I am a 79 year old man who carries oxygen and walks with a cane. I have shopped at your Columbia Station, North Olmsted, and Lorain locations. In all three stores I was asked and given help from purchase to the trunk of my car. Wonderful people! They asked me if I could use help. I didn't have to ask them. In my opinion Tractor Supply is a wonderful organization that hires the best people from management on down. Thank you, Tim Greene”
“The store associate, Chris, went above and beyond to help my husband and I tonight. He deserves extra accolades from his higher ups for his customer service skills, as he could have easily just given us a phone number or asked us to come back tomorrow when the appliance person was there. Instead, he went the extra mile to help solve our problem, showing rare customer service skills you don't see very often these days. Thank you Chris!”
“I love this Avon Location. All the staff I’ve needed help from the floor staff to the cashiers are helpful and friendly. The Elyria location is actually closer to me but I always drive a little further to the Avon location because the staff is more helpful. :) You guys are awesome.”
“Bought a small microwave that I ended up not needing. Bought it online. Returned it to this store. I am handicapped and have a hard time standing. I was in and out of there so quickly I couldn't believe it! Mary took care of me with my phone number and made the whole transaction very smooth. She was extremely Pleasant! Kudos to Lowe's Westgate!”
“Brian Dickens did a great service working in the plumbing dept helping me select the correct products for my project. He was very patient and helpful and made the best suggestions that worked out as he figured out for me. Thank you Brian.”
“Mary, in the appliance department, helped me choose and order a new clothes dryer. She was very knowledgeable and very pleasant which made the process seamless. :)”
“Lots of knowledgeable staff. Helped me pick out the exact lock that I needed for my screen door. Employees were courteous and extremely helpful. They were able to answer all my questions. I highly recommend shopping here.”
“Found what we needed. At the self checkout a very kind worker chatted with our granddaughter, and allowed her to help. Even gave her a prize for doing such a great job.”
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
“Normally this store and location are great. The staff here is always willing to assist.
But today I encountered a horrific issue with an online purchase.
I saw the item on line and since I had to go to the store wanted to order it there but have it sent to another person as a surprise gift.
The sales clerk told me I could do it on line on their computer but I didn't have my glasses so she assisted after I asked. After several attempts to get the information correct, she put the name and address in for the recipient. When everything was done, the system continued to go back to my home address. She stated it was because of the credit card and would have to be shipped to my home.
I can understand I had not been in the store and maybe they thought it was scammer using my credit card info but no, I was there in person.
I had the cash with me but apparently the order requires credit cards.
This will make me hesitant to order anything from the store in the future and only do in store shopping. This needs to be addressed as I am sure other people have had issues with on line ordering.”