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“This is the best post office branch in Northeast Ohio. The staff are knowledgeable and helpful. People forget, but there are parking spots to the side of the post office. Just make a right on that little one-way street, folks! So I’ve never had any issues parking. Now, sometimes the customers are really rude, but the staff are super friendly and kind. I’ve had to do very complex international mailings that really stressed me out, but the staff are unfailingly knowledgeable and helpful!”
“Well folks, I have to say, I’ve never had a better experience in all my years at a post office. I’ve been from Chattanooga to Savannah, Buffalo to Asheville, and back again. I’d say it’s the best this side of the Mississippi, but gosh darnit, it’s the best on the other side too! Not one of those post offices hold a candle to the one in valley city. Hands down the best in the Medina/cuyahoga/lorain region. And I’ll be honest, it’s all because of the gentleman behind the counter. He’s so professional & kind. Younger guy, maybe in his 30s with a Hispanic complexion. Good looking fellow. Other post offices should study him and use him as the model for how post offices should be run.”
“I want to give a big gold star to a mail carrier named Mohammed, he delivers to our building and could not be any kinder! He always have a smile and a hello to all the residents and does a great job! He really stands out as someone who loves their job and the people on his route, we need more people like him in this world!”
“I wanted to take a moment to recognize Arnold at the Brunswick Post Office for delivering truly exceptional customer service. Every interaction with him is consistently professional, efficient, and genuinely welcoming. He goes above and beyond to ensure that every customer feels valued, taking the time to explain processes clearly and making even the busiest moments feel smooth and stress-free.
What truly stands out is his positive attitude and dedication—he brings a level of care and attention that is rare to find. Arnold represents the very best of customer service, and his commitment does not go unnoticed. It is always a pleasure being assisted by him, and he makes a lasting impression every time.
He is a tremendous asset to the team, and I sincerely hope his efforts are recognized.”
“Shannon is a really wonderful person he’s great always took care of me with my packages and even gave my kid a toy and treats everyone with respect great customer service I even came last minute a couple times and made it and always been taking care of me I definitely recommend this post office to anyone you won’t go wrong love this post office!!! :)”
“robin is our mail carrier and is outstanding at her job. she is consistent and timely and always comes with a smile, kindly greeting all the customers and animals. we look forward to her every day. as a business owner, i am grateful for the package pick up, and robin and anyone that does her route, kindly pick up even if i haven’t submitted a request. mary lou is a constant at the post office, kind, professional and a great sense of humor. we are lucky to have this service.”
2 - 5PM 9AM - 1PM
926 Main St, Grafton
Post Offices
“The customer service has improved dramatically and consistently, with the addition of Bathsheba. She is efficient, helpful and always friendly. We look forward to seeing her. It is now a pleasure to go to this post office.
Thank you making much needed changes!”
“Always great service. Very friendly staff and very helpful. There is plenty of parking with lots of handicapped parking. I've been going here for years and I have never had an issue or problem.”
8:30AM - 5PM
34760 Center Ridge Rd, North Ridgeville
Post Offices
“I came to the North Ridgeville branch because the employees at the Avon usps are awful. So rude, and complaining non stop about how much they hate their jobs. I had a very different experience here. The workers were friendly, kind and professional. I will gladly drive out of my way to come here vs the Avon branch which is right around the corner from my house. Thank you.”
“For the truck drivers
If you have morning deliveries it’s usually going pretty fast, I got full trailer and it’s takes them to unload like 20 minutes
Good place to unload!”
“Always short-staffed but the employees try their best to be quick. It's usually the customers slowing them down by being unprepared with their packages. They are friendly if you are not an annoying customer.”
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“My sons present got rerouted by mistake through this office. The guys were so helpful and went through the largest box of mail I’ve ever seen to thankfully pull it out! Amazing service and so thankful”