Advance Auto Parts, located at 1432 Parsons Ave in Columbus, is a go-to destination for automotive aftermarket products. Customers can find top brands like FRAM fluids, Carquest parts, and DieHard® batteries. The store provides a range of free services, including battery testing, engine code scanning, and installations with purchase. Signing up for Speed Perks allows customers to earn rewards toward discounts on store items and gas at participating Shell stations. Customer experiences vary; while some commend the helpfulness and professionalism of staff, noting instances where employees went above and beyond to assist, others have reported dissatisfaction with customer service, citing rudeness from certain employees. Despite mixed reviews on service quality, there are positive mentions of staff members who actively helped customers find products and even installed items like windshield wipers. Overall, Advance Auto Parts aims to serve its community with both products and assistance, making it a valuable stop for automotive needs.
Veronica at this store was so helpful! I was dealing with a faulty battery and she showed so much compassion and understanding, her customer service skills plus her knowledge on the situation made me feel so much better!
November 2025
They are a little pricey but they have what you need when you need it.
July 2025
Super helpful staff I think the gentleman’s name was Barry…Nonetheless I came in needing something particular & specific he made sure to find exactly the item. He also gave some tips on the new pressure washer I’m assembling. Couldn’t be more appreciative when dealing with folks as awesome as him!
