Advance Auto Parts at 2585 Cleveland Ave in Columbus is a well-regarded automotive store that offers a wide range of aftermarket products and services. Customers appreciate the friendly and helpful staff, with many noting the knowledgeable employees who go above and beyond to assist. One customer highlighted an employee who provided excellent service and even installed a battery, showcasing the store's commitment to customer satisfaction. Another praised a young lady for her knowledge and pleasant attitude when helping with a vehicle issue, making the experience memorable. The store's team is described as a supportive and unified group, working together to provide quality products and services, earning the nickname "Powerhouse." The store provides several free services, such as battery testing, battery and wiper installations with purchase, engine code scanning, and testing of starters and alternators. Customers can also recycle batteries and oil at no charge. Many reviews mention the staff's careful and knowledgeable assistance in choosing the right parts and helping with installation inquiries. The store encourages loyalty through the Speed Perks program, offering discounts on store items and gas at participating Shell stations. Overall, the store combines friendly service, knowledgeable staff, and helpful support to ensure a positive experience for customers seeking automotive parts and services.
Got the part I needed the first time unlike your competition had to go make three times to return the part smh
February 2025
Came to the , the store and Dherek provided me with an amazing , service , he install a battery for me and them , advise me that it would be great idea to also test , the entire charging system, amazing customer service , I highly recommend coming to Advance auto parts at Cleveland ave store #9645
June 2024
Most of the time there are friendly helpful reps here. Occasionally some are slow to help. They are great when you get a knowledgeable rep!
