Advance Auto Parts at 3535 E Broad St in Columbus provides a wide range of automotive aftermarket products and free store services, including same-day options at most locations. The store features leading brands like FRAM fluids and oil filters, Carquest parts, and DieHard® batteries. Customers can benefit from free battery testing, free installation of batteries and wipers with purchase, free engine code scanning, and free testing of starters and alternators, as well as free battery and oil recycling. The staff is known for being helpful, friendly, and knowledgeable, often going the extra mile to assist customers, such as installing wipers or solving car issues. Customers have praised the excellent service, with some mentioning staff members who stand out for their kindness, patience, and professionalism. Loyalty programs like Speed Perks offer discounts on store items and gas at participating Shell stations. Overall, the store is appreciated for its helpfulness, great customer service, and quality products, making it a trusted place for automotive needs.
The customer service is outstanding and the staff are extremely friendly, helpful and knowledgeable.
January 2026
Paris was great to work with! The area wasn’t the nicest and I was a bit nervous to work on my car outside alone and he came outside and helped me get my light installed in no time. It was much appreciated. His coworker Jodeci was great too!
May 2025
Marcus(manager)was absolutely great. So helpful and knowledgeable. Even changed one of my lights.