Alternative Auto Care, a woman-owned and operated auto repair shop in Columbus, Ohio, has been providing top-notch customer service and auto repair since 1983. The shop is an ASE Blue Seal of Excellence Shop, with ASE-certified mechanics and service consultants. Reviewers have praised the team's detailed explanations, ability to save on parts, and efficient work. Many customers appreciate how friendly, honest, and professional the staff are, and they feel confident in the quality of service. One customer's 2013 Volvo needed new shocks and struts, and the team handled the job with ease. Another reviewer's 2000 Jeep required significant repairs, but the team went above and beyond to find a buyer, saving the customer from scrapping the vehicle. A third customer was impressed with the quick service, quality work, and fair price on their Rogue. Customers also value the communication and the fact that the shop is woman-owned, where women do great work. Alternative Auto Care offers a 3-year, 36,000-mile nationwide warranty as part of its membership in the TechNet auto shop network. With its commitment to customer satisfaction and high-quality work, Alternative Auto Care remains a reliable choice for car repair and maintenance needs.
Fast, efficient, and friendly. Great communication.
November 2025
Stacey & Co. troubleshot, found and fixed a potentially Big Problem ..... all aces in my book.
October 2025
I was thoroughly amazed at the professionalism, skill level, and willingness to accommodate my needs. I was impressed by their documentation of what was done, recommendations, and plan for future work. On top of that, there was such kindness shown to me.
