The AT&T Store in Columbus offers a wide range of devices including phones, tablets, smartwatches, and connected devices from popular brands. Customers can choose from various wireless data plans, including flexible prepaid options with no annual contract or credit check. The store provides unlimited data plans that include nationwide AT&T 5G service at no extra cost, making it easy to stay connected. Customers frequently praise the friendly and helpful staff, noting their professionalism and willingness to explain processes clearly. Staff members like Telia and Shalynn are recognized for their kindness, knowledge, and excellent customer service. Customers appreciate the store’s ability to handle complex issues, such as transferring phone numbers from other providers, with patience and expertise. Many mention that staff like Mark and the store manager are attentive, courteous, and efficient, making the upgrade process quick and smooth. Overall, the store is highly recommended for its friendly atmosphere, helpful staff, and quality service, ensuring customers leave satisfied and connected.
Excellent experience. Benjiman was very helpful and took his time explaining everything to me.
December 2025
If it wasn’t for Jaryn the Manager I would be losing my mind. He successfully guided me through the porting process with patience and professionalism. It took two visits and multiple authentications but I couldn’t have done it without him! Dude is a pro!!
October 2025
Oh my gosh. She was on her own and a pleasure to work with her. It got suddenly busy. She has great phone knowledge and outstanding abilities to coordinate and manage her customers with ease. Great at multitasking 👏 👍
