The AT&T Store in Columbus offers a wide range of devices including phones, tablets, smartwatches, and connected devices from popular brands. Customers can choose from various wireless data plans, including flexible prepaid options with no annual contract or credit check. The store provides unlimited data plans that include nationwide AT&T 5G service at no extra cost, making it easy to stay connected. Customers frequently praise the friendly and helpful staff, noting their professionalism and willingness to explain processes clearly. Staff members like Telia and Shalynn are recognized for their kindness, knowledge, and excellent customer service. Customers appreciate the store’s ability to handle complex issues, such as transferring phone numbers from other providers, with patience and expertise. Many mention that staff like Mark and the store manager are attentive, courteous, and efficient, making the upgrade process quick and smooth. Overall, the store is highly recommended for its friendly atmosphere, helpful staff, and quality service, ensuring customers leave satisfied and connected.
Nathan was great! He spent over 2hrs on the phone with customer service to figure out the problem with porting over my business phone number so I didn't lose my clients info 10/10!!!
August 2026
Nathan took his time considered every customer that came into the store and helped out as quick as possible
July 2026
The guys at AT&T we’re very helpful. My phone battery died while being out of town and first they gave info to a phone store where unfortunately I couldn’t get serviced. So I came back to AT&T in Easton where they were able to assist me with a new phone and showed me how to make changes to my bill.
