The AT&T Store in Columbus offers a wide range of phones, tablets, smartwatches, and connected devices from popular brands. Customers can choose from various wireless data plans, including flexible prepaid options with no annual contracts or credit checks. The store features nationwide AT&T 5G service, available at no extra cost with unlimited data plans, providing reliable and fast connectivity. Customers frequently praise the staff for their helpfulness, professionalism, and quick service. Many highlight their positive experiences with employees who are attentive, respectful, and knowledgeable, often assisting with device upgrades and answering questions efficiently. Several reviews mention how the store staff go above and beyond, making the process smooth and satisfying, even for customers who had previous negative experiences at other locations. Customers also appreciate the variety of accessories and the straightforward, no-pressure approach of the staff. Overall, the AT&T Store in Columbus is recognized for its excellent customer service, helpful staff, and convenient, reliable service options for staying connected.
Skylar was amazing. She was patient and kind to every customer that came in. Working alone in the afternoon, I have never seen anyone multi-task with such proficiency and professionalism, never wavering, never faltering. She is a great asset to this team. Thank you Skylar
February 2026
Was treated with respect, everyone was extremely nice and they took time with me until my all of what I needed was done!
February 2026
Colter was extremely helpful in helping buy new phones and getting our new ones set up
