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May 2025 by Robert Rodriguez (Rob)
Great customer service! Thank you for everything!
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April 2025 by Nancy HJohns
Corey was very knowledgeable and patient in setting up our new phones! He explained a lot and answered all of our questions. We look forward to getting his help in the future.
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April 2025 by dj zaico bits
Thomas is a good man
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March 2025 by Sharon Benson
Those guys were the best
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March 2025 by kira pryor
Alvin was amazing with helping my parents and i upgrade our phones! He helped the process go smoothly and was super friendly! Charles was a great help too!
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March 2025 by Hira Kami
Soo good and friendly
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March 2025 by The K Fam Kerrigan
He was super nice and understanding and helped a lot
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March 2025 by Xander Lucas
When I switched plans from Verizon they were super helpful and were able to get my same number too. The fella who helped me was super cool and knew right away which order was mine. Would go back again
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August 2024 by Nathaly Davila
The best customer service ever! They really find a solution for everything
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August 2024 by Rozzy Piper
They explained to me what is wrong with my phone and in lots of details also the picture is my dress to impress out fit ?
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July 2024 by Mirian Robertson
Went in today and got help by one employee about my phone situation. He helped me for a little bit but after he went on doing something else that apparently needed his attention because he never came back and asked if I still needed help or if my situation was resolved. There were 3 employees there all together and not ONE came up and asked if I was still doing okay. I then called AT&T costumer service and still couldn’t get my situation resolved and again, no employee bothered or offered to talk with the AT&T person on the phone so they could both resolve the issue. The whole time I was on the phone, the employees were all on their phones, two of them sitting down and one of them putting things away, not acknowledging me at all. I was so fed up and already frustrated and just walked out. I did say “thank you” just to be nice and walked out the store but they didn’t even deserve a thank you. This is the worst costumer service from an AT&T store I have experienced. I had high hopes when coming in to the Polaris mall AT&T but just WOW… Compared to this location, my AT&T in Mansfield oh, is way more knowledgeable and has excellent costumer service, I’m just very disappointed.
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May 2024 by Sean Wall
Excellent customer service! Thank you!
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May 2024 by Jennifer Poullas
Excellent service! Rashad was prompt and very knowledgeable about the phones. The entire purchasing experience was seamless!
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May 2024 by Ebany Carmona
Rashid was Very patient and acknowledged! I appreciate his help and attention!
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April 2024 by ashleigh smith
Great experience with the store manager. He was wonderful and helped answer all of my questions to get me away from a phone service I no longer wanted. He was patient and so kind because I ran into issues along the way. Thank you Timothy awesome service will definitely go back to get a phone next.
