The AT&T Store in Columbus provides a wide range of phones, tablets, smartwatches, and connected devices from popular brands. Customers have praised the staff for their excellent service and knowledge, highlighting individuals who have made the upgrading process smooth and friendly. Many reviews mention the helpfulness in switching from other carriers, with staff ensuring customers can keep their numbers. The store offers flexible prepaid phone plans without annual contracts or credit checks, along with unlimited data plans that include nationwide AT&T 5G service at no extra cost. Overall, visitors appreciate the patience and kindness of the staff, making their purchasing experience seamless and enjoyable.
Ray was awesome! He made the upgrading process smooth and easy. He was able to answer all my questions and show where changes to the bill will be made and what it would look like on my end. All staff was friendly.
July 2026
Ethan did a great job with us. He went overboard to help us with our new phones!!!! Thank yiu
June 2026
He attended me in a very friendly way, explained everything I needed and he was very professional in every aspect, good job Ethan!