AutoZone on Sancus Blvd in Columbus, OH, is a top retailer of auto parts, offering new and remanufactured hard parts, maintenance items, and car accessories. Customers frequently praise the staff, especially Mike, for their exceptional service and support. Reviewers describe their experiences as incredibly positive, highlighting Mike's patience and knowledge in diagnosing and solving automotive issues. One customer noted how Mike went the extra mile by holding a battery for them and offering a tool kit to ensure their car was operational again. Another customer shared a story about Michael Milburn, who helped facilitate a quick alternator delivery and even provided a ride back to their vehicle. The staff's friendly demeanor and willingness to assist, as seen in other reviews, make the experience at this location quick and easy. Customers appreciate the helpfulness of the team, noting how they were greeted warmly and offered assistance without hesitation. The store's commitment to excellent customer service has left many feeling grateful and eager to return. Overall, AutoZone on Sancus Blvd is recognized for its knowledgeable staff and reliable service in times of need.
Customer service here is excellent. Had to replace a faulty serpentine belt and they warrantied it no problem super easy. I’ve been working on my car a lot, they’ve been super helpful to work with. Easy 5 stars.
July 2026
Great service from Brady the newest teammate at this location
May 2026
Matt helped me get the right filter, even installed it for me! Way to go above and beyond for a customer!! Highly recommend
