Bicycle Shops in Columbus, OH

“Amazing for bike service! I bought my first bike ever online and my dad tried his best to put it together, but he’s no mechanic. Brought it into the shop and the staff wasted no time fixing it up for me. Only took 15 minutes and the bike worked like a charm. Service fee is also very reasonable :)”

“We brought in our bike for service. The tire had a small bubble in it since the tire was relatively new the service department split the costs with us and got us out our way. Ryan and Luke at Trek Dublin rock!”

“Went to Bike Source after riding a Trek Verve 3, Cannondale Adventure 1 and of course the Specialized Roll 3.0. Personally I felt the Roll 3.0 was the best fit. IMOI actually bought the bicycle from the manger Will. He was great by the way and helped me dial it in with customizing it. They had the color I wanted in stock but I wanted to add the custom brown wall tires with the reflective stripe so they had to order them. This was not a problem, considering it was the 2st week of February. About a week and a half later Ethan called and said my bike was ready for pick up.When I got there and inspected the bike, I noticed a very small scratch on the bike and handle bar. I was really quiet and didn’t know what to say? I felt kinda bummed, ya know?Ethan asked me if everything was alright and I showed him two minor flaws and explained to him I’m kinda OCD and he took a look and immediately was willing to rectify the situation. Very empathetic the entire time, he offered to order another one or discount this one a little if needed be. Most people couldn’t care less but I asked him if it wouldn’t be too much trouble if I got another one. Needless to say, another week later and I received a phone call saying the bike was ready.The fact that Ethan went above and beyond and understood how I felt without even really saying anything to him spoke volumes to me on how Bike Source employee(s) takes care of their customers. Ethan was super cool the entire experience and I loved showing up and they had the pedals on and all ready for me to ride was awesome. The fact my bike is little custom than stock is also really cool.”

“Free test rides of any bike?! That’s awesome. Great people. They really know eBikes. Quality products. You can be happy with anything you buy there. The manufacturing is ethical which is why it is more pricy but the quality is there. Great local small business”

“Some years back my bike got stolen and the person that stole the bike sold it to once ridden bikes. I’m sure the owner had no indication that it was stolen as it was an older used bike. However, I happened to go into their store and my bike was sitting in there. I told the owner that it was my bike and had been stolen. With no questions asked, the owner made a police report and gave my bike back no charge. I was going through a hard time and that meant a lot to me. Thank you to once ridden bikes for giving my bike back. The only regret is that I didn’t write this post sooner.”

“My bike got stolen about 2 weeks ago and I needed a replacement asap. I called and asked about a Kona Rove and they told me that they had one in stock in my size. I am very short, only 5 feet tall, so I needed an Extra small gravel bike. Niel was super nice and accommodating, answering all of my questions and helping me pick out the gear I needed. I'll Definitely be back if I need any work done on my bike. Also, Johnny, can I call ya John? I know that the way I purchased the bike wasn't standard, but niel did his best. Please don't give him a hard time. Again, thanks for the help”

“Michael (the owner) and his son Luke are friendly and knowledgeable. They sold me my son's mountain bike and my mountain bike. They're great to talk to about anything having to do with bicycles. Luke is a great mechanic. They keep their 24 h turnaround time promise - even sometimes being able to take a quick look and fix a minor mechanical issue within minutes or hours.”

“I walked in on a Wednesday afternoon with my vintage road bike for the free evaluation. The service tech Maddie did an amazing job going over the bike. I recommend visiting this shop and appreciate that they have a donation pot for people who aren’t able to afford services.”

“Mr Bear is very helpful and this is great shop they have a large inventory typically don't have to order nothing He's pretty much got it there and if he don't he'll get it for you and help you the best you can he knows what he's talking about”