Branch Insurance
InsuranceHours:
20 E Broad St Ste. 1200, Columbus OH 43215 Hours
About Branch Insurance
Branch Insurance is highly praised for its responsive and supportive service, especially during difficult times. Customers appreciate how quickly and smoothly claims are handled, with many noting that the online claim process is easy and convenient. When a roof was damaged by weather, the company promptly sent an inspector and issued payments efficiently after repairs were completed. The staff are described as knowledgeable, kind, and responsive, making the entire process seamless and stress-free. Agents like Alexandria Dellafera are recognized for their patience, kindness, and helpfulness in guiding customers through the insurance process. Customers also value the company's transparency and quick action, with no runarounds or delays. Many feel confident knowing that their needs are understood and addressed promptly. Overall, Branch Insurance offers reliable, friendly, and efficient service, making it a trusted choice for auto and property insurance. Their support during crises and straightforward approach make them a highly recommended company.
Most Recent Reviews
May 2025
Following a fire that kept me from my home, Suzzie was available and responsive to all the issues surrounding such an event. From recognizing immediate needs to assisting with the unique needs of my personal situation, Suzzie's experience and support were phenomenal. In crisis, it wss comforting to know she had my back.
April 2025
Suzzie Gilham was extremely helpful in helping me and my daughter with our claim. No one could have done a better job.
April 2025
Suizze was a great help to my dad and myself. She went out of here way to help us with our claim
More Comments(92)
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