Branch
InsuranceHours:
20 E Broad St, Columbus OH 43215 Hours
About Branch
Branch Insurance is highly praised for its responsive and supportive service, especially during difficult times. Customers appreciate how quickly and smoothly claims are handled, with many noting that the online claim process is easy and convenient. When a roof was damaged by weather, the company promptly sent an inspector and issued payments efficiently after repairs were completed. The staff are described as knowledgeable, kind, and responsive, making the entire process seamless and stress-free. Agents like Alexandria Dellafera are recognized for their patience, kindness, and helpfulness in guiding customers through the insurance process. Customers also value the company's transparency and quick action, with no runarounds or delays. Many feel confident knowing that their needs are understood and addressed promptly. Overall, Branch Insurance offers reliable, friendly, and efficient service, making it a trusted choice for auto and property insurance. Their support during crises and straightforward approach make them a highly recommended company.
Most Recent Reviews
May 2026
Wonderful dealing with Alexandra; listens, explains and
works hard to meet your needs. Very patient and articulate.
Best agent l have talked to in forever, would highly recommend
her to family and friends!!
May 2026
Kimberly was very good about how she handled my situation with my insurance policy.She explained how much I would save. Thank you for your good service,
May 2026
Efficient, prompt, and complete. Very helpful. Very knowledgeable.
More Comments(116)
- Columbus, Ohio