C-PAP Central is a CPAP store located in Columbus, OH, providing a variety of CPAP machines, masks, and supplies to help with sleep apnea. They offer a wider selection of devices than the average retailer. This brick-and-mortar location has ample supplies in house and four respiratory therapists on staff for consultations. Customers can try on masks for fit and feel before buying, supported by a 30-day return policy.
The staff is consistently described as friendly, helpful, kind, and exceptional. They work diligently to answer questions, explain equipment and insurance details, clear up invoice confusion, and help find the proper mask fit. They provide flexible plans, set up automatic payments, and help estimate costs after insurance. The service is highly recommended, with staff noted for wonderful people skills. The business is also praised for its coordination with sleep doctors, who can remotely adjust machine settings. Customers appreciate the ability to get help in person without ordering online and paying for return shipping.
