This Chase Bank branch is noted for its excellent customer service, with staff described as kind, welcoming, helpful, and genuine. The tellers are interested in customer needs. The location itself is a beautiful office in a downtown building, though parking is a challenge on its busy, one-way streets and it is not a quick drop-by location. Customers report efficient service and a positive experience, with many stating they will return.
Customer service is absolutely amazing! Welcoming environment! Look for Grayson, he will gladly serve you without any judgement! I can't thank him enough for all his help. He's the man!
July 2025
My friend needed to get grade transcripts notarized, each page needed individually notarized and i understand that is a pain, and although they did it. The banker seemed rude about it and made us not feel welcome, as customers of Chase bank we should be treated better.
December 2024
Can’t speak highly enough of the service I received from Jennifer at this branch! She really knows her stuff and the processes Chase requires. She went above and beyond in helping me get my account issues resolved.
