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January 2024 by meme r
a woman of color who is in the drive thru are unpleasant, I don't understand what they are doing working there if they don't provide good service. This is my second time here and it's the same attitude. The supervisor should pay more attention to his workers.
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September 2023 by Breonna K
Very Unprofessional. If Not Paying Attention To A Customer Was A Company, It Would Be This Chase’s Bank Teller With The Messed Up Hand.The Guy That Helped Me Acted As If He Didn’t Want To Help Me. Yes I Came In At 4:50 (10 mins before closing) but I don’t get off until 4:30. He brings up to a colleague of his of how he knows what weed smells like now cause he didn’t know what it smelled like before… making a scene! clearly it’s me but I have a license to smoke! Unfortunately I didn’t get what I needed done but Thanks to the lady for stepping in…!! The teller needs trained better and needs to stop making a joke of his job!!
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July 2023 by Adama Pride
Usually excellent customer service here until today. Amina /Aminata was covering while branch manager was not in. She gave the most incompetent service. So unfortunate with foreigners coming into American businesses but not adhering to good business etiquette. She was instant on not being of any help while repeating herself like a robot instead of helping and trouble shooting to solve the issue.Branch itself is a very nice branch with other staff. Its actually my preferred branch because they operate ao effectively with competence professionalism and friendliness.One sour apple that should be removed to preserve this branch's reputation. Q
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November 2022 by donna turner
ATM never work
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October 2022 by R Gressick
There's always some issue with this branch. I recommend avoiding this Branch when you can.Besides the fact that they always have an ATM or two that's always down for some reason every time I pass through. They're always changing their banking policies every time you try to go to the drive-thru making it more annoying every time and are not posting that information to make you aware of it.And it even removed one of their ATMs recently making it more congested when trying to go through there.You'd swear they're getting ready to either close down this branch or make you not want to go to this branch anymore.Recommend going out of your way to one of the other branches.
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July 2022 by Shepard N Edmonds, III
This branch has some of the most pleasant and friendly staff ! It’s always a pleasure to visit this branch . Everyone is always so helpful .
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June 2022 by Ridger Wolf
There's always some issue with this branch. I recommend avoiding this Branch when you can.Besides the fact that they always have an ATM or two that's always down for some reason every time I pass through. They're always changing their banking policies every time you try to go to the drive-thru making it more annoying every time and are not posting that information to make you aware of it.And it even removed one of their ATMs recently making it more congested when trying to go through there.You'd swear they're getting ready to either close down this branch or make you not want to go to this branch anymore.Recommend going out of your way to one of the other branches.
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May 2022 by Ashley J.
Beware using this bank! The tellers Ryan and Sujit stole $600 of my tax return. The first time they counted my money Ryan used a money counting machine, the second time he called Sujit over and they counted it by hand, after walking away holding my money in his hand, and the total was $600 short.Skip this bank completely! We shouldn't have to walk through metal detectors with locked doors and cameras pointed in our faces anyway.
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September 2021 by Aimee Ripley
Very knowledgeable about account options and provided excellent customer service via phone. Upon entering the bank, I had to go through a security door which at first made me feel closterphobic. Then once inside, I was put at ease by the helpful staff.
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August 2021 by Max Barry
Does not answer the phone and is very short direct
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March 2021 by Michael Fisher
Worst Bank to do business with. Too big to care about customers!!
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November 2020 by bush weed
Free checking is not always free I still love u guys but if I come short do u have my back
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October 2020 by Melissa Marie
The tellers are friendly sometimes
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March 2020 by Butch B.
Hope you're not in a hurry even for the most simplest things especially if you have to wait on a personal banker ridiculous wait times very helpful otherwise except for the ATMs are often non-functional in one way or the other. Avoid their Investments because they're only website is absolute worst
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December 2019 by Sumee Maq
Very friendly staff
