Dick Masheter Ford Inc Service is highly regarded for its friendly and professional staff. Customers appreciate the respectful service, with no pressure to overspend. One reviewer highlighted their positive experience with tire replacement and routine maintenance, praising the fair pricing and efficiency even without an appointment. Another customer expressed satisfaction in purchasing a new Ford Maverick at MSRP, noting the dealership's honesty and market knowledge. Overall, visitors recommend this location for its exceptional service, contrasting it positively with other dealerships. Josh and Todd, mentioned by name, are particularly recognized for their excellent customer interactions.
Grimey, didn't do the things I asked for, can't quote an estimate within 100 dollars, recceommemded unnecessary services, kept me waiting 3 hours more than should have, had to return to reset light, untrustworthy and not friendly. All the old guys that we trusted are gone. The newbies are rude, incompetent and grimey.
March 2023
Wasn't able to answer my question nor would they service my lincoln. The person in service was kinda rude on the phone even.
January 2023
Called on a Saturday for an urgent recall fix and got in Monday morning with no wait. Staff was very friendly and quick.