Dick Masheter Ford Inc. has proudly served central Ohio for nearly 50 years, emphasizing customer satisfaction and community values, including being closed on Sundays. Customers appreciate the attentive and friendly staff, praising their buying experiences and the excellent service provided. One reviewer highlighted a seamless pickup and drop-off for a recall service, noting it exceeded expectations. While the building and waiting area could use improvements, the quick service and the kindness of the team make up for it. Overall, Dick Masheter Ford Inc. is recommended for anyone seeking a positive vehicle purchasing and service experience.
Bought a truck here a couple weeks ago. Michael M. and Ryan G. were great throughout the entire process. Took care of me and did exactly what they said they would do. Very helpful and very responsive, even after the sale was complete.
August 2024
Allen McCloud was my sales person he did a fabulous job very attentive help me with getting my new truck and I am so in love with it. I’ve always been a Chevy lover and I can honestly say for the first time in my life. I’m in love with this Ford.
July 2024
Had a recall service on my 2023 Escape today. They picked it up and dropped it off!! They exceeded my expectations! Shanna was super accommodating and the drop off and pick up men were super. Now that's A plus service!! Mark Flesch
