Dick Masheter Ford Inc. has been proudly serving central Ohio for nearly 50 years and is known for its exceptional customer service. Many reviews highlight the attentive and friendly staff, with specific praise for the sales team and their accommodating service. Customers appreciate the quick and efficient service, even mentioning the convenience of vehicle pick-up and drop-off for recall services. While the building and waiting area may need improvement, the overall positive experiences, including a smooth buying process and helpful finance staff, make this dealership a recommended choice for anyone looking to purchase a vehicle. Closed on Sundays, they prioritize doing the right thing for their community.
Bought a truck here a couple weeks ago. Michael M. and Ryan G. were great throughout the entire process. Took care of me and did exactly what they said they would do. Very helpful and very responsive, even after the sale was complete.
August 2024
Allen McCloud was my sales person he did a fabulous job very attentive help me with getting my new truck and I am so in love with it. I’ve always been a Chevy lover and I can honestly say for the first time in my life. I’m in love with this Ford.
July 2024
Had a recall service on my 2023 Escape today. They picked it up and dropped it off!! They exceeded my expectations! Shanna was super accommodating and the drop off and pick up men were super. Now that's A plus service!! Mark Flesch
