DSW Designer Shoe Warehouse is a go-to destination for shoe lovers seeking a wide variety of stylish footwear. The store features over 25,000 pairs of designer shoes for men and women from popular brands like Nike, Cole Haan, and New Balance. Alongside shoes, customers can also find handbags, accessories, and kids’ footwear, making it a convenient one-stop shopping experience. Many customers appreciate the large inventory, particularly enjoying the options available in athletic shoes, platforms, wedges, and more. While some shoppers have encountered mixed experiences with customer service, they often report friendly and helpful staff members. The store has improved its layout, making it easier to find what shoppers are looking for. Additionally, DSW offers a free Rewards program that allows members to earn perks, enhancing the shopping experience. Overall, DSW is recognized for its vast selection and the opportunity for customers to express their style through footwear.
Employees didn't seem like they wanted to help any of the customers they're more interested in playing on their phone
November 2025
I found some very cute shoes and when I checked out, the staff member working at the self-checkout brought me a 30% off coupon! Everyone there is very friendly. The store is bright and clean and large and it's easy to find what you need. They always seem to have sales going on.
October 2025
The customer service at DSW is so excellent. I went there on Wednesday, 10/1/25, and I want to give a shout out to Jade and Deryn (? Spelling) who went above and beyond to help me with my shoe purchase. DSW should be very proud.to have such good people.