Extra Space Storage on 2160 Innis Rd in Columbus, OH offers a wide range of storage options, including drive-up units, climate-controlled units, and non-climate-controlled units. The facility features drive-up access, wide drive aisles, multiple entrance and exit gates, and parking spaces, making it easy to store and access belongings. Security is a priority with electronic gate access, exceptional security measures, and an on-site manager. The staff is known for being helpful, professional, and friendly, with many reviews highlighting the outstanding customer service provided by the manager. Customers appreciate the cleanliness and well-maintained environment of the facility. The staff, especially DJ, is praised for their kindness, knowledge, and ability to make the process simple and stress-free. The location accepts deliveries and is ADA compliant, ensuring convenience and accessibility for all customers. Overall, Extra Space Storage is recognized for its professionalism, secure environment, and excellent customer service.
