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“Excellent personal customer service from the manager, Marvin! The indoor units are perfect for climate controlled storage and always has carts available for moving boxes and items.”
“Dennis was super awesome and helpful. I appreciate the safety and cleanliness of the establishment. I would recommend this business to anyone! Keep up the great work”
“John and Kellen gave amazing service to me 9-10-26. They made the transition quick, smooth and easy for all parties. Highly recommend you to come do work with these guys.”
“Make sure you see Corey. He has great people skills, really cares about the customer, and will take care of anything you need! Highly recommend this facility above all others I’ve used.”
“MJ and TY were incredibly helpful. They got me set up with a great unit, answered all my many questions and gave me great guidance as someone renting a storage unit for the first time. Thank you!”
Open 24 hours
4600 Kenny Road, Columbus
Self Storage
“This is not the first time I have used the same storage Every time the same lady has helped me and again got the best deal to get me out of a jam. I was really upset because I had to move before my apartment Not the people were ready and gave me my key so I am stuck in limbo waiting I'm glad I didn't have to pay an arm leg For Storage”
“The price was reasonable and fair for the size of the unit. Brian the GM was very helpful and easy to work with. Corey, a manager from another location, helped me get everything set up and finalized when he was helping out at the location I rented from. I must say that having dealt with Public Storage in the past, Extra Space Storage is more reasonably priced. Keep up the good work! J.”
“I rented my storage unit in person. The gentleman who helped me was named Stanley. He was very helpful and did a great job. The storage locker was clean and easy to open. I would recommend the business”
“Steve was great to work with! He was very professional, helpful, and made the whole process easy. He took the time to communicate with me and make sure everything was handled properly. I really appreciate him going the extra mile and taking care of the situation instead of just letting the furniture go to waste. Great customer service and I would definitely recommend Steve to anyone looking for reliable and helpful service!”
“I walk in and I am praying this storage company has a small unit to rent, I don't have much, around 15, 20 boxes, small size box. The lovely woman in charge is Tracy, lovely, kind, thoughtful and knows her business...the type of person you can trust what she says. She has the ability to create a comfortable environment for all customers. I walk in and in a few minutes I was walking to the indoor climate controlled 5X5 just the correct size for my needs. The area
has cameras, easy to see all traffic in and out....I was very impressed with how clean and dry the entire lot was, felt very safe moving in my boxes alone. Just want to say thank you plus the unit I rented was on sale and you do not need to give notice of moving out. Really this was as easy as 1,2,3 all because Tracy knows and loves her job!
gari neal
8-29-2026
12:05 pm
Saturday”
“Dawn she is such a sweet and helpful employee. She always goes above and beyond to make sure everything is taken care of. Truly an amazing person and employee! ❤”
“I called this morning and spoke to the manager in Reynoldsburg, in a single mom working part time and going to school full time. I have no help when it comes to finances. And they sent me a message about 6 months about that they were increasing the amount from $240-$290. Well I got another letter today telling me they were going to increase it to $319 that’s more than half of what I make in one check. I called and explained my situation and luckily for me they were able to keep me at the $290. I understand times are hard and money is a priority, but increasing every 6 months is not doable especially when I’m trying to get my life back together. I lost my job right after becoming a single mom. My child has been sick all summer and he’s sick again. I’m doing the best I can to keep the stuff I have so I don’t have to replace it when I move again. Thank you to the manager in Reynoldsburg, I really appreciate you!”
Open 24 hours
2655 Billingsley Road, Columbus
Self Storage
“Today, I'm giving 5 stars because Margie was pleasant to work with, understanding, willing to listen, and genuinely showed that she cared about helping me.
I recently won a storage auction for a unit at the Kinnear Road location. For those unfamiliar with the process, once you win a unit, you only have a limited amount of time to finalize the purchase and clean it out. The manager at the Kinnear Road location called me the day I won the auction and explained their office hours so I could complete the paperwork. Unfortunately, I couldn't make it that same day due to the limited hours, but I was told they would be open all day the following day, which worked perfectly for me.
Before heading over, I called the office but didn't get an answer. I assumed they were busy, so I drove there during my lunch break. When I arrived, the office was closed. I called again, left a voicemail, and returned later that afternoon, but the office was still closed. I continued calling before, during, and after my visits but never received a response.
Yesterday was the last day I had to finalize everything. After waiting for a callback that never came, I decided to stop by after work just in case. When I arrived, someone was locking up. I explained my situation and asked how I could complete the process. The employee informed me that their system was down and that I would need to visit another Public Storage location to finalize the auction.
While I wish I had known that sooner, the experience turned around from there. Kim gave me her direct number and told me to contact her if I ran into any issues. I initially drove to another location only to discover it was kiosk-only. Rather than continue wasting gas, I texted Kim, and she quickly directed me to the another location. She even called ahead to let them know I was on my way.
When I arrived at the Billingsley Road location, Margie was ready to help. She told me Kim had already called and assured me that she would take care of everything. Margie was professional, friendly, and efficient throughout the process. She also shared a helpful tip: whenever I win an auction at one of their properties, I can contact their location for assistance if the physical auction site happens to be closed.
The experience started off rocky and cost me extra time and gas, but Kim and Margie absolutely saved the day. Their customer service, communication, and willingness to help turned a frustrating situation into a positive one. Thank you both for going above and beyond.”
“I’ve been using Public Storage for almost 2 decades, and until this year, I didn’t know people like Kelly existed. She has been very informative and is always willing to help anytime I’ve called. I’ll definitely be a customer for life. Thanks again Kelly.”
“Another big Pod company canceled on me due to location and equipment that just didn’t make sense, right before I needed them - I was so grateful that while I was traveling, Greg helped me get everything handled on the phone and ready for the very short timeline I had. Could not recommend enough. The man that dropped off the bin was also wonderful, helpful and communicative. Great experience from the full team!”
“Great, welcoming storage facility! Ashley, the manager, was fantastic explaining everything to me clearly. Stephen, though newer to the team, was patient and knowledgeable and made the process easy. I've used other storage places in the past, but this one exceeded my expectations by far. Highly recommend!”
Open 24 hours
2719 Morse Road, Columbus
Self Storage
“I really appreciate the call from Brian about my bill and then the smiling face from Hannah making my payment. She's always so very nice to me and brings my dog treats!”
“We had a large hot tub moved from our driveway to a new concrete pad. The crew with Integrity were professional, respectful, and performed the task flawlessly. I will definitely use them again in the future.”
“We had an awesome experience at this extra space storage. Staff is incredibly helpful - we got locked out of our unit and they were so great helping us get a new lock and back in our unit.”
“The people I talked to on the phone were very pleasant and answered every question 100%. When I got to the storage, it was immaculate and it was in a perfect area for me.”
“One of the best storage units due to the people very pleasant and the property is very clean and safe! Barry is so sweet and down to earth! 10/10 highly recommend!”
“This is the most polite business I’ve ever been to. They were super fast, the place was clean, the truck was ready to go. They even had a nice display of fruit for the taking at the front counter. Everyone was super polite, no problems.”
“I haven’t had issues here really, it’s always clean and even when the weather is bad the staff has helped me shovel into my unit. I recently got a call from Heather with great news regarding rent that has helped me. I have been highly satisfied with this storage for the 2 years I’ve had it. I definitely recommend for a safe storage unit.”
“While trying to pay online, I could not because my daughter could not go in person. The solution was to go to a local store in another state and pay for my daughter's storage in advance to keep the saved low rate. Thanks”
8:30AM - 5:30PM
3300 West Broad Street, Columbus
Self Storage
“I was in the office and a customer was yelling and screaming at the lady working in the office (Tina) I felt so sorry for her it’s was not a pretty thing!
The service we had was good too me and even though that lady was getting yelled at she did not take a smile off her face!”
“We overall have had a good experience with Stor All! They had a nice special when we got our unit and for the most part, the price has remained fair based on location. My only wish is that they were open longer as sometimes I need to drop off equipment later than 9pm”
“Great storage facility! The facility was extremely clean and the units were very easy to access. They are well organized and the instructions they provided to access the unit were clear and easy to understand. I will absolutely use them again in the future.”
“I Have dealt with Car-go storage for over 14 years while storing overflow of furniture and household goods to be donated to needy families in and around the Columbus area. My experiences have been very good with friendly and professional assistance from those in the office. Storage areas are always clean and well kept. Office always is always tidy and smelling amazing! I dealt mostly with Erin Shaw, who has an awesome personality for handling all types of customers. I would recommend using Car-go Storage for all storage needs.”
9:30AM - 6PM
1000 E Dublin Granville Rd, Columbus
Self Storage
“Clean ,rodent free experience. Yes, huge expectation, met. The price... went up 3 times in under 12 months, at 12th month , over $100.00 more than online start price. No perks for being an existing , stayed customer.”
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“Very very nice women in the office understood I didn’t feel well. We’re very helpful. The units are nice and clean and I was only there for about 10 to 15 minutes which is awesome.! I highly recommend!!”