Fifth Third Bank & ATM in Grandview Heights is known for its excellent customer service and helpful staff. Customers appreciate the friendly atmosphere and the knowledge of the employees. One senior citizen shared their experience of being scammed and praised a staff member named Zack for his exceptional support in resolving issues and ordering a new card. Another customer, visiting from out of state, highlighted the assistance provided by Clayton Schindley, who addressed all their financial needs with a personable and knowledgeable approach. Additionally, the manager Dakota received recognition for being informative and solving problems effectively without being pushy. Overall, this branch is a trusted choice for banking needs, offering comfort and reliability to its visitors.
Recently worked with Nate, who was great! Also Rick. Very good experience and definitely recommend!
September 2023
I have been having good experiences at this location every time I go and I feel comfortable going here. The manager Dakota was great and solved my problem, he was also very informative without being pushy or condescending. Thank you Dakota!
August 2013
The staff here is great!!!! Let's face it.... global banking is the evil of the world.... the reserve is gonna end us all.... BUT It's at least nice to have friendly, efficient customer service!!!! I recommend this branch of this bank. They're great at what they do!!!!
