JD Sports offers a good selection of shoes with pretty good prices. The store is set up very nice and is always clean. Customer experiences vary, with some visitors reporting an amazing experience with hands-down amazing workers who provide great customer service. Staff are described as very helpful and on their game, with multiple associates often approaching customers to offer help. Specific positive mentions include friendly cashiers who are polite and careful with purchases. Exchanges can be handled well, even outside the standard return policy in some cases. However, some feedback notes that associates can be engaged in personal chit chat during shifts. The in-store transaction survey is also noted as an inconvenience by some, who suggest it should be sent via email or receipt instead. Overall, many customers report a good experience and highly recommend shopping there for shoes.
We requested a pair of shoes,waited for a long time and had to make another request and waited for another half an hour just to try them. Too much waiting and high prices!
June 2024
Had an ok experience with my middle child so I took my oldest back and it seemed like all the employees were a bit young. The employees seemed to enjoy talking with each other more than helping customers on my second time there we took our business to another store
June 2024
Bought a pair of Nike shoes last Saturday and I noticed how 2 female employees were talking about me and my friend because we were speaking in spanish. Heard them talking about “pay attention to him he might steal these shoes” when I was trying them on. Hopefully their manager read this review
